Business Solutions & Services | BSS

Offering direction, assistance, and expertise for your Business 

Salesforce Ecosystem

Service
Cloud

Sales
Cloud

Marketing
Cloud

Data
Cloud

Revenue
Cloud

Transforming CRM into a dynamic growth engine – where sales intelligence, prediction, and customer experience converge.

Salesforce Cloud Customization

Service Cloud

● Coaching the Coach Management                          ● Event Management

● Expense Management                                               ● Tour & Visit Management

● Data Change Capture Management                        ● Target Customer Management
● Key Account Management                                        ● Target KPI’s Management
● Survey Management                                                  ● Enterprise Territory Management
● Order Management                                                    ● SDK Mobile App
● Product Portfolio Management
● Trade Promotion Management
● Tender Management
● Sample & Stock Management
● Segmentation & Targeting

Sales Cloud

● Sales Planning
● Quotas Management and                        Adjustment
● Forecasting Setup
● Sales Management
● Quarterly Closed Business Review
● Projected Business Review
● Complex Reports and Dashboards
● Data Migration and Integration

Salesforce Cloud Experience

Marketing Cloud

  • Audience Management & Relationships
  • Digital Content Management
  • Automation & Script Development
  • Journey Development Implementation & Management
  • Personalization & Segmentation
  • Content Management
  • Data and Analytics
  • Microsites and landing Pages

Data Cloud

  • Patient and Member Services
  • Care Orchestration
  • Personalized interactions
  • Provider Network and Relationship Management
  • Utilization Management
  • Custom Development
  • Reports & Dashboard
  • Data Management & Migration
  • Integration

Experience Cloud

  • Set Up and Configure Org for Experience Cloud Sites
  • IT Asset Management
  • Users and Data Access
  • Reporting in Experience Cloud Sites

Our Salesforce Services

CRM Strategy & Business Consulting

CRM Strategy & Business Consulting

Salesforce Implementation & Customization

Salesforce Implementation & Customization

Data Migration & System 3rd Party Integrations

Data Migration & System 3rd Party Integrations

Custom App Development on Salesforce SDK

Custom App Development on Salesforce SDK

Salesforce Managed Services & Support

Salesforce Managed Services & Support

Implement AI-driven insights, Reports & dashboards

Implement AI-driven insights, Reports & dashboards

Industry-Specific Solutions

Industry-Specific Solutions

Training & Change Management

Training & Change Management

End-2-End Salesforce Project Management

End-2-End Salesforce Project Management

Competence in the Industry

Salesforce Managed Services & Support

Utilizing Salesforce for Optimization and Health Checks

Industry-Specific Solutions

Utilizing Salesforce for Optimization and Health Checks

End-2-End Salesforce Project Management

Agentforce Customization & Integration

Custom App Development on Salesforce SDK

Performance Optimization, Data Migration and Cleanup

Implement AI-driven insights, Reports & dashboards

Salesforce Training and Support

Training & Change Management

Salesforce Development

Salesforce
Lighting BUILDING LIGHTING
COMPONENT
Cloud CLOUD SOLUTIONS
DEVMNT.
Workflow AUTOMATED
WORKFLOW
UI UX UI/UX
DEVELOPMENT
AI Studio AI STUDIO
SDK SALESFORCE
SDK
App APP
DEVELOPMENT
Remodel REMODELING
SALESFORCE
SETUP

Salesforce Integration

Data Sources

Systems of record
CRM
ERP
Inventory
Payments
Underwriting
Integration

The quality of AI outputs
is only as good as the data that feeds it

Integration Tools


Mulesoft
Zapier
Boomi
Jitterbit
Integrate.io
Automation

Improve productivity across
the organization and reduce repetitive tasks

Outcomes

Systems of Engagement
Fulfillment
Scheduling
Invoicing
Service
Refunds

SDLC & Change Management

leftarrow
Change Request
OR Project Request
downarrow
Change Approval

Change Approval by the application ‘Governance Board’ initiates formal Change Management Process

Approved Changes or Projects are then managed through Scrum (JIRA) Project Management Tool

Entire Configuration (Change) Management is governed by BSS Change Management Procedure

Configuration (Change) Management and associated deliverables are governed by ISO-27001 Framework

ISO 27001 badge

Salesforce with Analytics

Salesforce CRM offers built-in analytics with dashboards, reports, and AI insights for sales and customer behavior tracking. It also integrates with BI tools like Power BI, Tableau, QlikView etc. for advanced analysis, enabling rich visualizations and data driven decisions across business functions.

Salesforce Certified Team Expertise

Salesforce System Architect

Salesforce Developer

Salesforce Application Architect

Marketing Cloud Administrator & Developer

Marketing Cloud
Email Specialist

Salesforce Integration Architecture Designer

Salesforce Identity & Access Management Architect

Data Architecture & Management Designer

Salesforce
Administrator

JavaScript
Developer I

Some of our Valued Clients

Customer Satisfaction

Why Choose Us?

Experienced Consultants:

By hiring and retaining the best talent, BSS builds a team of certified consultants with the right experience in Salesforce IT support, Salesforce Services Cloud, and partner community in Salesforce to deliver exceptional results.

 

Business Solutions that meet your needs:

BSS understands your business needs and customizes Salesforce solutions—leveraging Salesforce Services Cloud and insights from partner community in Salesforce—to fit your organization’s unique requirements.

 

Proven Track Record:

With over 10 years of Salesforce implementation and optimization expertise across industries, BSS delivers proven credibility and competitive advantage through Salesforce IT support and Salesforce Services Cloud solutions.

 

Continuous Support:

Your business success and our services share a common goal. At BSS, we provide ongoing Salesforce IT support through transparency, knowledge sharing, and engagement within the partner Salesforce community.

Frequently Asked Questions

Frequently Asked Questions

Get in Touch

Ready to Transform Your Business with BSS Salesforce Solutions?

Contact BSS Today for a Personalized Consultation. Discover How Our Tailored Salesforce Solutions Can Revolutionize Your Business and Drive Sustainable Growth.